We offer ad hoc maintenance services as well as IT maintenance contracts for home users, small businesses, and large corporations that fit your requirements and budget.
IT systems are a vital part of homes and businesses. Our IT support technicians have decades of experience providing both on site and remote IT support services, and our 24/7 telephone support is second to none. We can also monitor your servers to identify any potential issues and react accordingly.
Benefits of IT Maintenance Contracts
IT maintenance reduces downtime in the event that anything goes wrong. It guarantees that you have support on hand when you need it. We can also circumvent IT problems through regular visits and early diagnoses. Does your business need IT maintenance performed on a regular basis? Our IT solutions can help keep your networks up and running at peak performance.
What Do Our IT Maintenance Contracts Include?
Our contracts can include the following benefits and services and are fully adaptable to meet your requirements.
Benefits of an IT Maintenance Contract with Acomputerfield:
- Onsite time within 10 hours of initial call
- Phone support call back within 1.5 hours, majority of issues are dealt with within the initial call
- Unlimited telephone, email, fax and dial in support
- All remote support
We also include within our contract:
- All hardware fitting
- Parts and software at an extra cost
- All repairs
- Level 1 Data Recovery (this is our own in house software that we can run over your hard drives). We also offer a reduction on specialist white room data recovery service if ever needed.
- Existing cable network
- Virus and spyware removal
- 2 full system clean ups a year
- Business iPad and iPhone repairs at a reduced cost of 10%
- All Staff members can have the added benefit of a 10% reduction on any home service
- Cloud data storage
For more information on our IT maintenance contracts or any of our computer services, contact us by clicking here.